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Adobe Acrobat Professional 9 Upgrade from Acrobat Pro [Mac]

Adobe Acrobat Professional 9 Upgrade from Acrobat Pro [Mac]From: Adobe
Category: Software

List Price: $159.00
Buy New: $125.00
as of 7/31/2010 00:45 CDT details
You Save: $34.00 (21%)



New (25) from $125.00

Seller: Eric Cunningham
Rating: 3.0 out of 5 stars 4 reviews

Format: DVD-ROM
Platform: Mac OS X
Media: DVD-ROM
Edition: Upgrade from Pro
Autographed: No
Memorabilia: No
Operating System: Mac OS X
Shipping Weight (lbs): 0.5
Dimensions (in): 8.1 x 6.1 x 1.9

MPN: 22020772
Model: 12020625
UPC: 883919145600
EAN: 0883919145556

Availability: Usually ships in 1-2 business days

Features:
  • Deliver the richest, most engaging PDF communications anytime, anywhere
  • Unify the widest range of content--including documents, spreadsheets, e-mail, images, video, 3D, and maps--in a single compressed and organized PDF Portfolio
  • Collaborate through shared document reviews, help protect and control sensitive information--quickly gain the input you need to efficiently develop and complete work
  • Simplify the creation and completion of forms to efficiently analyze and use data
  • Includes professional templates for PDF portfolios, Adobe Reader review and commenting, LiveCycle Designer ES for dynamic forms

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Editorial Reviews:

Product Description
UPG ACROBAT PROFESSIONAL 9 WIN CROMPR-PR

Adobe Dynamic PDF technology enables you to connect, interact, and engage in powerful new ways. Streamline how your team works, collaborates, and creates high-impace communications--all with the reliability, visual fidelity, and control you expect from Adobe. Designed to meet the needs of today's businesses, Adobe Dynamic PDF helps your team get more done--easier, faster, better.

Communicate and collaborate more easily and securely with Adobe PDF. For a more in-depth comparison, download a feature comparison (PDF format).

Deliver professional documents
Easily organize content from a variety of sources--including documents, e-mail, images, spreadsheets, and web pages--in a single searchable PDF Portfolio, compressed for easy distribution. Use professionally designed templates that can be branded with your company logo and colors. Quickly integrate content, define navigation, and add polish to communicate clearly and effectively. Share information with anyone using free Adobe Reader software.

Create and manage forms
Simplify the creation and completion of forms to efficiently analyze and use data. Convert Word and Excel documents or scanned paper to PDF forms with automatic recognition of fillable fields. Or use Adobe LiveCycle Designer ES software, a professional form design tool included with Acrobat 9 Pro software, to further customize and automate dynamic XML forms. Extend Acrobat functionality to Reader users so virtually anyone can participate in the workflows you initiate. Use the Form Tracker to see when forms have been completed and who has completed them. And easily export data to a spreadsheet for analysis and reporting.

Manage document reviews
Accelerate the exchange of ideas with colleagues, extended teams, and customers. Through easy-to-manage electronic document reviews, participants can see and build on other reviewers' comments as they are being made, so you can quickly gain the input and consensus you need to efficiently develop and complete work. Enable virtually anyone using free Adobe Reader software to participate in reviews, and use the Form Tracker to monitor progress and participation.

Protect documents and accelerate information exchange with PDF.

Acrobat lets you combine files from multiple applications into a single Adobe PDF document.

With a scanner and Acrobat's Optical Character Recognition (OCR) technology, you can turn stacks of paper documents into easily searchable electronic PDF archives.

Help protect sensitive information
Control access to and use of PDF documents, assign digital rights, and maintain document integrity. Set document permissions to define whether a file can be printed or changed. Apply passwords to help restrict document access. Use redaction tools to permanently remove sensitive information. Digitally sign and certify documents to validate they came from a trusted source. Create and reuse document security policies to precisely manage who can print, save, copy, or modify a document.

Top reasons to upgrade to Acrobat 9 Pro

Deliver a compelling branded experience using PDF Portfolios
Bring multiple files together in a single organized and interactive PDF Portfolio. Use professionally designed templates that can be branded with your logo and include descriptions to guide recipients through the contents.

Help protect your documents
Use passwords to control access to PDF documents. Use permissions to restrict printing, copying, or altering. Save passwords and permissions as security policies that can be easily applied to new PDF files.

Easily create and manage electronic forms
Build dynamic forms, distribute and track forms and responses, and easily export data for analysis and reporting.

Manage and track electronic document reviews
Gain the input you need through interactive document reviews that enable participants to see and build on other reviewers' comments, which can be sorted by author, date, or page. Use the Form Tracker to monitor progress and participation.

Include Adobe Reader users
Enable users of free Adobe Reader software to digitally sign documents, participate in shared document reviews, and save forms locally. By extending Acrobat functionality to Reader users, virtually anyone can participate in the workflows you initiate.

Synchronize document views
Provide clarity and enhance discussion by e-mailing a PDF document and walking recipients through it in real time by controlling the exact page view they see.

Remove sensitive information
Use redaction tools to black out sensitive text, illustrations, or other information, permanently deleting the content from the PDF document. Inspect PDF documents for metadata, hidden layers, and other concealed information, and remove before distributing to others.

Compare PDF documents
Automatically highlight the differences between two versions of a PDF document, including text and images, so you can quickly and easily identify what has changed.

Improve print processes
Help control costs and reduce errors with automated output controls to preview, preflight, correct, and prepare PDF files for high-end print production and digital publishing.

Create and validate accessible PDF documents
Ensure your PDF documents are optimized for people with disabilities. Quickly evaluate, correct, and automatically tag PDF documents for optimized accessibility and reflow.




Customer Reviews:
5 out of 5 stars Like the Sunday New York Times   June 5, 2010
Sherry Christie (Jonesport, Maine)
There's more capability here than I'll ever use, but I needed this upgrade to open clients' PDFs. Wish there were a less expensive version for Macs that had fewer bells & whistles. One astonishing thing: how fast it boots up.


5 out of 5 stars Acrobat Pro 9 Upgrade   August 6, 2009
P. Mount (Garden Grove, CA)
3 out of 5 found this review helpful

Acrobat Pro is progressively becoming more logical in it's layout. It takes a bit of getting used to in the beginning but going Professional allows much greater freedom in preparing PDF files for the receiver.


1 out of 5 stars Bad Execution . . . Worse Support   March 18, 2010
F. L. Young (Coral Gables, FL USA)
6 out of 7 found this review helpful

I bought this to put on a brand new, virgin MacBook Pro. I already had a full version of 8.1 on my previous MacBook which is why I bought the upgrade. Being new to Macs, I installed this and all of my other initial software under the watchful eye of a "Genius" at a local Apple store. We were both suprised when the 9.0 upgrade installation did not demand proof of the 8.1 full version.

A few weeks later, I discovered that I was unable to print PDFs from my other applications. They would appear to print but I was never asked for a filename and they ended up jammed in the Adobe printer's print queue never to be coaxed out. I got an Indian support person on the phone first thing in the morning. She was clearly reading from a script and either incapable of or uninterested in listening. After 25 minutes of muffeled heavy breathing she decided that my 9.0 installation CD was somehow corrupted and put me in another queue to get a replacement sent to me in "about a week".

Meanwhile, I needed the missing functionality. I tried several itterations of installing and uninstalling 8.1 and 9.0 in different orders. Finally I uninstalled everything, put all adobe installation folders in the trash and started fresh with 8.1. After all, it worked on my former MacBook which was only a little more than a year old. It should work on this one right? Wrong. Same problem.

I called Adobe technical support again. After 28 minutes on hold, they hung up on me. I called back. After 55 minutes on hold, I got another Indian who told me I had been waiting in the wrong queue. The person she transferred me to (after another 5 minute hold) told me that, since I was asking for 8.1 support, whe would have to initate a "support contract" and charge me at least $39 to talk to me.

No more Adobe products for me. Never!



1 out of 5 stars Shafted by Adobe   March 23, 2010
P. Levy (Redwood City, CA USA)
3 out of 4 found this review helpful

Adobe may have wonderful technology but their customer service makes the Post Office and the DMV seem shining examples of caring and solicitous support.

Similar to Adobe's treatment of F.L Young (currently posted above), Adobe proposed to charge me $39 for technical support of Acrobat 8.1. In my situation I was calling for technical support for software which was brand new and freshly registered. It was on a CD included with a Fujitsu 1500M scanner purchased from Amazon in early February. When I encountered printing problems (the PDF files look crystal clear on the screen but print in mirror image!) I looked at Adobe's website and recognized that 8.1 is now an orphaned, unsupported product. This is less than helpful given the printing problems I'd encountered (the PDF files look crystal clear on the screen but print in mirror image!)

After initially telling me that I was too late for the free upgrade to 9.0, and inviting me to purchase an upgrade for "only $179", Adobe customer service reversed itself and told me that because I had purchased from Amazon and not Amazon marketplace and because Amazon is a "preferred vendor" I was eligible for a free upgrade as long as I had a valid serial number, which I did, and proof that I had purchased the bundled product in 2010, which I furnished. They told me they would "elevate the case" and I would receive the free upgrade "shortly". I had been and continued printing using Adobe Reader or Apple's preview application, a moderately cumbersome work-around.

This morning I received a promotional email from Adobe inviting me to purchase 9.0 and touting the benefits of that program. When I called to ask about the status of the promised upgrade, I was told 1) that the requested upgrade had been turned down - information which was never transmitted to me; 2) that " we don't give free upgrades for no reason at all"; and 3) that I should take up the problem of having received obsolete, unsupported software with Fujitsu and/or Amazon. I pointed out, to no avail, that relying on Adobe's prior promise put me outside the window during which I could have returned it or asked for updated software in lieu of returning it. The Indian supervisor I was speaking to said that she would, in her words "take personal ownership of resolution of this issue." That personal ownership resulted in the receipt of a do-not reply email less than six hours later which stated exactly what the Adobe rep stated at the beginning of the call. It omitted any reference to the role that Adobe played in my arrival at the current, frustrating situation. The grammar and Syntax also suggests that the writer is a none-too distinguished graduate of an English as a Second Language program:

Quote

As we checked on this case we are able to see that the Serial Number that you have is an OEM (Original Equipment Manufacturer) or a software which is bundled on your Product. OEMs are bundled Adobe software or technology as complements to a variety of OEM products (for example,
scanners, digital cameras, various computer models. It is true that you can upgrade to Acrobat 9., but its not for free. You can just purchase the upgrade version of Acrobat 9.0 in that case.
Thank you.

Close Quote.

Not only will I take pains never to purchase an Adobe product, echoing the vow of F.L. Young, I will take pains to make sure that other would-be users are aware of Adobe's seemingly proud membership in that misbegotten pack of software vendors who see their users as sheep to be fleeced frequently and mercilessly as the source of further "subscription revenue".




acrobat  adobe  bad support  installation  macbook pro